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Support

We Are ZEXO

Control Everything

As a professional manufacturer, we provide best service to reach with your problems & requirements.We look forward to assisting you. If you have any questions, we will happy to help at every step along the way. ZEXO will be your reliable business partner!

  • Product training to the Dealers.
  • Complete service support.
  • Technical support.
  • Guidance for the demonstration of the products.
  • Better relation with Parent Companies enables faster replacement of products.
  • Advertising and promotional support.
  • We have started expanding our horizon and hence we create awareness of our products to corporate, Builders, Hotels, industry & govt. sector.

New customer who would like to know more about our product can mail us at info@zexocctv.com

ZEXO CCTV offers 12 months warranty to the customer from the date of original purchase at our works / service centre unless otherwise specified, during this period, the company will provide free of cost service both labour and spares and undertake to repair or replace a component of the equipment, if found to be malfunctioning because of any faulty material or defective workmanship and not due to improper use of faulty electric power supply / wrong connection / over-voltage/short circuit. The warranty issued is subject to the following terms and conditions

  • The warranty will remain in force for the above said period only irrespective of whether the equipment has been or has not been use for any reason including breakdowns.
  • In the event of repairs/replacement of any parts the warranty will thereafter continue and remain in force only for the unexpired period of the plan. No action taken during period will generate any independent warranty of its own or change in starting date of warranty or extension of warranty.
  • The part shall be replaced by the functionally operating equivalent materials only and not one with brand new ones. And likely to be different from one originally fitted. The parts thus removed shall be taken back by the company.
  • The warranty does not cover any excise duty, custom duty, central or state sales tax and other local taxes payable on the parts of the equipment, which the company may supply or repair free of cost during the warranty period. Cost of packing, to and from freight, delivery and transportation charges etc on the components sent to the company’s works to the service centre. All such taxes, levies, cost of packing and transport of parts, shall be billed and collected from the customer.
  • For the continuation of this warranty for the period that has not expired the reinstallation and inspection charge will be borne by the customer. Also the cost of rectification that has arisen due to mishandling or transportation will be give by the customer in advance.
  • The warranty will be ineffective and inoperative in case of any failure of equipment or PCB is due to electrical short circuit or voltage fluctuations outside the rated range indicated in the users manual, accident, modification, misuse, fire, damage caused by rodents, floods, or acts of God.
  • The COMPANY employees or its authorized representatives have no authority to vary, amend or extend the warranty period, terms and condition of this warranty.
  • In the special cases separate warranty terms and conditions will be issued only by the C.E.O of the COMPANY.
  • The company will not be liable for any consequential loss or compensation under any circumstances.
  • Decorative materials, fuses, rubber parts, batteries/cells, key switches, bulbs, tubes etc. are not covered under warranty.
  • In case of litigation, courts in Delhi alone will have the jurisdiction.
  • To what do we owe our success? Support, Support, Support!
  • We’re dedicated to helping customers. We want to make sure your happy with the performance of every product we sell. All products have been tested in house for quality before dispatch. Our low overhead and efficient operations can result in great prices for you.
  • No Customer is small, That is why you will find our products everywhere from local brands to Imported as well as MNCs.
  • We offer a large selection of the highest quality CCTV products on the market. We deliver when you need it, and at a reasonable cost.
  • With our amazing low-priced products compare to market and value-packed kits, you might wonder!

How come our CCTV Cameras & DVRs prices be so low?

  • We buy in volume direct from the manufacturer and negotiate special pricing from our suppliers whenever possible.
  • We avoid big marketing, advertising and demonstration overheads which ultimately are at the cost of consumers.
  • We actively grab value-added packages, and overstocks.
  • Our Philosophy is: “Buy Smarter, Sell for less, and offer the best possible service.”
  • What all this means to you is the opportunity to take advantage of legitimate bargains and to get.
  • Lowest Price, Best Quality, Easy to use, More Features!

Anything you want to ask or If you have any question Still have doubts please write us a email or call.